LOCATION: United Way of Greater Greensboro
REPORTS TO (Title): Vice President, Finance and Administration
FLSA STATUS: Exempt
UPDATE DATE: February 17, 2014
United Way of Greater Greensboro | North Carolina
Responsible for managing all financial aspects of pledge accounting and accounts receivable. Specific responsibilities include processing pledges for annual campaign, donor communications, data management of donor pledges and payments, billing and collections of unpaid pledges; analysis and reporting of campaign collection results; training and support to other departmental staff, corporate coordinators and other campaign volunteers.
Pledge Data Management:
- Responsible for data entry and processing of customer pledges and payments; research and analysis of customer accounts to ensure accurate system postings and adjustments, ensuring that designations are going to the correct agencies; write-off of uncollectible pledge receivable balances with proper authorization from management; correcting system errors, taking into consideration impacts on the general ledger; providing system reports needed by Finance and other departments; other responsibilities as assigned by Vice President of Finance.
Donor Communications and Billing/Collections:
- Responsible for daily communication with donors regarding inquiries on their accounts; annual mailing to donors of donation acknowledgements for tax purposes; other periodic mailings to donors regarding billing and account information; periodic billing of unpaid pledges; review of significant pledge balances due; determining areas of unpaid pledges to be focused on for collection; determining appropriate approach and level of aggressiveness in pursuing collections; pursuing collections, and analysis and reporting of collection results; ensuring legal compliance in resolving with companies their unpaid payroll deduction pledges; other accounts receivable responsibilities as assigned by Vice President of Finance.
Training and Support:
- Responsible for providing customer account information and system support and training to the other departments of the organization and campaign volunteers; support the Finance Department in the training of the corporate coordinators of the proper processes and documentation needed for a successful campaign.
Supervisory ResponsibilityTemporary pledge processing staff
- Strong accounting skills
- Demonstrated initiative
- Analytical, problem-solving and decision-making skills
- Attention to detail
- Dedication to customer service and confidentiality
- Strong interpersonal & organizational skills
- Good written and oral communication skills
- Ability to work with others/team player
Education and Experience Qualifications:
- Bachelor’s Degree or equivalent experience in finance, accounting or business - Experience in broad aspects of financial accounting, with concentration in data management, billing and/or collections - Minimum 3 years related work experience with strong understanding of computer systems - PC Skills – Proficient in Microsoft Excel and Word, Accounts Payables and general ledger systems, internet research
Complete ADA Checklist and attach.
Please submit a cover letter and resume to Marci Peace at email@example.com
United Way | Worldwide
For 126 years United Way Worldwide has been envisioning a world where all individuals and families achieve their human potential through education, income stability and healthy lives. They strive to achieve this vision by improving lives and mobilizing the caring power of communities around the world to advance the common good. Everyone wins when a child succeeds in school, when families are financially stable, and when people are healthy. United Way’s goal is to create long-lasting changes by addressing the underlying causes of these problems. Living united means being a part of the change. It takes everyone in the community working together to create a brighter future. United Way’s work is focused on making a community impact based on three building blocks for a good life.
Education: Helping Children and Youth Achieve Their Potential
Income: Promoting Financial Stability and Independence
Health: Improving People’s Health
The Role of Vice President, Resource Development
United Way of Greater Greensboro | North Carolina
The Vice President, Resource Development serves as a member of the senior leadership team and the primary donor relationship manager for the organization. This position reports directly to the President and provides direct supervision to members of the Resource Development Department. The Resource Development Department is responsible for implementing strategies and programs that significantly expand donor relationships, identify new accounts, and find other sources of funding to support the annual campaign and special initiatives that support the mission of the organization. The Vice President, Resource Development will develop a culture that rewards best practices in fundraising designed to build a donor pipeline that is adequate to meet or exceed annual fundraising goals. Primary responsibilities and expectations are as follows:
Responsibilities and Expectations
Campaign Management and Donor Engagement:
- Campaign Targets and Results
- Analyze and assess campaign and donor portfolios, including the giving capacity of top donors.
- Utilize financial data to advise and lead the President and Campaign Chair in developing annual financial targets and goals.
- Display measured growth in annual campaign each year of approximately 5-10%.
- Donor Expansion and Engagement
- Build a plan for retaining and stewarding current donors, LYBUNTS, and SYBUNTS.
- Identify leads for the organization to apply for new sources of funding – grants, corporate matching, foundations, other.
- Create progressive ideas for penetrating new segments of donors and funding entities.
- Compliance with gift policies and procedures
- Observe, monitor and improve current gift policies and procedures. Identify strengths and weaknesses; as needed, recommend new standards.
- Donor and Community
- Develop and lead a cultivation and solicitation strategy that incorporates the efforts of development staff, President and campaign volunteers.
- Cultivate and soliciate donors in person.
- Communicate and educate donor portfolio on a monthly basis including community events.
- Staff and Volunteers
- Improve and manage the campaign process to ensure a positive volunteer and temporary staff experience.
- Create a performance culture. Communicate fundraising expectations and inspire engagement of employees, board members and community supporters.
- Lead staff and volunteers by example in demonstrating ‘everyone is a fundraiser’ and telling the story of the United Way mission.
Employee Development and Self Development Systems:
- Team Management
- Be a ‘change-agent’.
- Demonstrate a passion for United Way’s mission; hold staff to same expectation.
- Empower, lead and invest in the team’s skills as fundraisers.
- Act as the fundraising leader
- Establish department and individual performance goals
- Develop a strong team through hiring, training, and valuing employees
- Plan, assign, schedule, direct and monitor of work
- Maintain effective and open communication
- Process Improvement and Implementation
- Collaborate with the CFO to create annual operating budgets and forecasts for Resource Development.
- Manage and meet the budget.
- Craft a process map that outlines key fundraising procedures and campaign gift analysis. Create visual tools for staff and volunteers, such as gift pyramids.
- Mission Knowledge
- Be informed and able to communicate confidently the organization’s mission and programs.
- Use fluency and belief in the mission to educate and engage current donors and potential donors.
- Learn and leverage new fundraising strategies and tools to further the mission of United Way.
The Vice President, Resource Development is a proven leader and fundraiser. The VP has a passion for United Way, particularly the impact and presence it has in Greater Greensboro and aspires to lead a team to change lives. The following are the desired qualities and skills of the VP the following:
- Initiator and self-motivated
- Generator of new ideas
- Life-long learner
- Hands on leadership
- Performance Manager
- Data Analyst
- Listener and thinker
Education Qualifications and Work Experience
- BA/BS Degree required/MA preferred
- 5+ years experience in fundraising, sales and/or business management
Compensation is competitive and commensurate with experience. Salary range set around $100k.
Procedure for Candidacy
United Way of Greater Greensboro is being assisted in its recruiting efforts by Capital Development Services. Nominations, expressions of interest, and resumes must be submitted via email or mailed. Confidential inquiries about the search should be directed to our team at 336-747-0133 ext. 208 or to firstname.lastname@example.org.
Applicants for the position must submit the following:
1. Cover letter;
2. Current resume; and
3. List of at least three professional references.
Please submit nominations, expressions of interest and application materials either electronically to: email@example.com or mail them to:
Capital Development Services
633 W. 4th Street, Suite 202
Winston-Salem, NC 27101
Nominations and applications will be accepted until the position is filled.
Looking for nonprofit jobs in the area?
Visit Guilford Nonprofit Consortium's Job Board for great leads.